Service Management: Operations, Strategy, Information Technology - 5th International Edition. James A. Fitzsimmons

Service Management: Operations, Strategy, Information Technology - 5th International Edition


Service.Management.Operations.Strategy.Information.Technology.5th.International.Edition.pdf
ISBN: 0071244409,9780071244404 | 605 pages | 16 Mb


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Service Management: Operations, Strategy, Information Technology - 5th International Edition James A. Fitzsimmons
Publisher: McGraw Hill Higher Education




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